Shipping and Delivery Policy

At GNP Robo Software Solutions, we provide digital and technology-based services. As our business primarily offers services rather than physical goods, this Shipping and Delivery Policy explains how our services are delivered.

1. Nature of Delivery

GNP Robo Software Solutions provides digital and technology-based services, including but not limited to:

• Website Development

• Mobile App Development

• Software Development

• Robotics Solutions

• Digital Marketing Services

• Website Maintenance and Support

• Custom Software Solutions

As these are primarily digital services, no physical shipping is generally involved unless specifically agreed upon for hardware, equipment, or other physical products.

2. Service Delivery Method

Services may be delivered through one or more of the following methods:

• Email communication

• Cloud-based file sharing

• Source code handover

• Project deployment on the client’s server or hosting

• Live website or application launch

• Access credentials and digital assets delivery

• Online consultation or communication

3. Delivery Timeline

Project and service delivery timelines are communicated at the time of project confirmation and may vary depending on:

• Project scope and requirements

• Complexity of the project

• Client approvals and feedback

• Availability of required content, materials, or information

• Custom development requirements

• Third-party integrations or services

The estimated delivery timeline may be revised where necessary based on project requirements or circumstances beyond our reasonable control.

4. Delays in Delivery

Delivery may be delayed due to circumstances including, but not limited to:

• Delays in receiving required information, content, approvals, or feedback from the client

• Changes in project scope or requirements

• Technical issues beyond our reasonable control

• Third-party service or hosting interruptions

• Delays caused by external service providers

We will make reasonable efforts to communicate any significant delays and provide updated delivery timelines where applicable.

5. No Physical Shipping Charges

As our services are primarily digital in nature, no shipping or delivery charges apply to digital services unless explicitly stated in the applicable quotation, invoice, agreement, or service order.

If physical goods, hardware, or equipment are specifically included in a project, applicable delivery or shipping charges and timelines will be communicated separately.

6. Delivery Confirmation

A project or service shall generally be considered delivered when one or more of the following occurs:

• Final files or access credentials are shared with the client

• Website, application, or software deployment is completed

• Agreed service deliverables are provided to the client

• The client receives access to the completed work

• The agreed digital deliverables are made available through an agreed delivery method

7. Client Responsibility

The client is responsible for providing accurate and timely information, content, approvals, credentials, and other materials required for successful completion and delivery of the project.

Any delay in providing required information or approvals may affect the agreed delivery timeline.

8. Contact Us

For any questions or concerns regarding service delivery, please contact us:

GNP Robo Software Solutions

Phone: +91 88895 27996

Address: Cabin No. 12, Plot No. 72, Aditya Avenue, 4th Floor, Zone 2, MP Nagar, Bhopal, Madhya Pradesh, India.